Frequently Asked Questions

🛏️ The Bed

What is the bed made of?

Our bed features a high-density orthopedic memory foam base topped with a soft, breathable fabric cover. The foam is designed to contour to your dog's body and relieve pressure on joints, hips, and elbows.

Is this bed good for senior dogs or dogs with arthritis?

Absolutely. Our bed is vet-approved specifically for dogs with joint pain, arthritis, hip dysplasia, and other mobility issues. The memory foam distributes weight evenly to reduce pressure points.

How do I clean the bed?

The cover is fully removable and machine washable — cold water, gentle cycle, tumble dry low or air dry. Spot clean the foam insert as needed. Do not machine wash the foam.

🚚 Shipping

Where do you ship?

We currently ship within the United States. Enter your address at checkout to see delivery options for your area.

How long does shipping take?

Orders are delivered in 5–8 business days. You'll receive a tracking number by email once your order ships.

Is shipping free?

Yes! We offer free shipping on all orders. No minimums, no surprises.

↩️ Returns & Guarantee

What is your return policy?

We offer a 30-day risk-free trial. If your dog doesn't love the bed, contact us within 30 days of delivery for a full refund — no questions asked.

How do I start a return?

Email us at contact@pawzorawellness.com with your order number and we'll take care of the rest.

💰 Discounts

Do you offer a first-order discount?

Yes! Use code WELCOME10 at checkout to get 10% off your first order.

📦 Orders

Can I change or cancel my order?

We process orders quickly, but reach out to us at contact@pawzorawellness.com as soon as possible and we'll do our best to help.